Please Hold While I Write Up Your Ticket...

The other night I was working from home a little bit....emailing back and forth with a co-worker.  Then, I left my computer to do something around the house and when I went back to check my email....it had timed out, so I needed to re-enter my password to get back in.  I tried, but couldn't get my password to work....I tried and tried and tried....then tried a couple different passwords that I thought... "maybe I changed it to one of these and forgot I did it"....ever done that?

Anyway, I was blocked out.  So, the next day at work I called our Tech Services people and explained the situation.  He checked on it for me and came back on the line to tell me it looked like someone had tried hacking into my account because it had been tried about 10 times....I just said, "uh huhh....yep....ok"....but, really I was wondering if I was actually the one that was "hacking" into my own account since I had tried to get in so many times the previous evening.

He told me I would need to change my password and gave me a really weird temporary one like wg65hbf2.  Well, I attempted to change my password using the temporary one I was given and replace it with one I had created, but it didn't work..it didn't work again..nor again....so, I had to call my new friend, tech guy, back....and sheepishly admit I had failed in my attempt to change my password.  He checked it again for me and told me it had again locked me out because I had tried it too many times....so, this time he told me he was going to stay on the phone with me and walk me through it.  He gave me a new temporary password and it was "let me in"...that was so funny to me.....no more of the letter/number combo.....now we are serious, folks.  At that moment my brain imagined my computer responding to me, "not by the hair of my chinny chin chin".....but, I didn't mention that to anyone.  My computer was taking a long time to load, so he said "I am going to put you on hold and write up your ticket.".... Then the screen opened and asked me for my old password....I started to panic because I thought, "which old password?"  My original password, the first temporary password, the one I made up and tried to enter, or the newest old password..."let me in"?   AHHHHHH!....then, he came back on the line to help me finish....that was quite an ordeal!

After recounting all of this to Brad, he told me it was like the Seinfeld episode when Elaine accidentally saw her medical chart at the Dr's office and it said she was "difficult"....now I am very curious as to what exactly was written on that ticket. :)  Anyone want to help me find out?